This limited device protection guarantees that instaProtek will provide coverage against defects described below. The limited device protection will be effective for a period not to exceed one (1) year beginning on the original purchase date as shown on your purchase receipt. Your coverage is limited to the maximum amount set forth on your Product's packaging and/or as specified on the Product's website. This amount will be applied towards the repair or replacement of your Eligible Device's screen only at approved repair facilities specified by instaProtek at the time a claim is initiated through instaProtek's Service Center.
Register Your device protection: After purchasing and installing the Product on your Eligible Device, download the instaProtek app from the APPLE or Google Play store, run the app and follow the instructions. The Eligible Device must be undamaged at the time the Product is applied. Physical damage incurred prior to application of the Product will not be covered. To qualify for the screen repair guarantee, your Eligible Device must be protected by the Product at the time of damage. This limited device protection is non-transferable and only applies to the original purchaser. The Product must have been purchased from an authorized dealer. Your receipt must clearly show the place of purchase, date of purchase and the Product purchased.
If you successfully complete all of the registration steps, then you will receive a confirmation email, at your designated email address. If you do not receive a confirmation email, it is your responsibility to contact our Service Center, via the information listed on the Product packaging or App/Website to resolve this situation. Your Eligible Device will not be considered covered unless you have received a confirmation email
Screen protection coverage is subject to the maximum coverage amount specified on your Product's packaging and only if the purchased Product is properly applied. This limited device protection does not cover screen breakage or material damage to the screen resulting from catastrophic damage that renders the Eligible Device inoperable, including but not limited to liquid damage and destruction of the device (such as, for example, tampering or a unit that is taken apart, etc.). This limited device protection does not cover Eligible Device damage that may have resulted from normal wear and tear or misuse/abuse of the product. instaProtek will not be liable for any indirect or incidental damages arising from the use of this Product.
Claim Process: You are responsible to ensure that you have used the Product properly, and within its specified limits by familiarizing yourself with the instructions applicable for your Product. If you do so and accidental physical damage occurs to your Eligible Device within 1 year following your Product purchase date, then you may use your one-time Product claim and submit a Service Request by calling Toll Free (888) 908-2078. InstaProtek app must have been on the device you registered at the time of damage. The app will be used to verify your registration and device information. Our Service Center will also verify eligibility and coverage. If your Service Request passes the verification process, then our Service Center will provide approval for the Service Request and direct you on how to complete the repair. The repair process may require an additional inspection by our local or centralized repair facility. Upon approval, you will be referred to an approved service center or in some cases a repair center of your choice. You are responsible for the cost of repair at the time of repair, however upon completion of the repair you may provide the repair receipt. You will be reimbursed based on the amount of repair minus any amount covered by your warranty/insurance carrier. Your reimbursement check will be sent to you based on the address on file in the name of the person registered. Your device must have the Product installed/applied and in place at the time the Eligible Device screen was damaged and when the device is sent for inspection. If your Service Request has been denied, a reason for denial (such as, for example, incomplete information, mismatched information, incorrect Product application, etc.) will be provided.
Once the Service Request has been completed (either finally approved or denied) your one- time use of the limited device protection is deemed completed and is no longer available to you for the Eligible Device and the Product purchased.
LEGAL RIGHTS NOTICE:
THIS LIMITED DEVICE PROTECTION SETS OUT THE FULL EXTENT OF OUR RESPONSIBILITIES, AND THE EXCLUSIVE REMEDY REGARDING THE PRODUCT. ALL IMPLIED WARRANTIES, INCLUDING WITHOUT LIMITATION, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED TO THE DURATION OF THIS LIMITED DEVICE PROTECTION. INSTAPROTEK SHALL NOT BE LIABLE FOR SPECIAL, INDIRECT, INCIDENTAL, PUNITIVE OR CONSEQUENTIAL DAMAGES (INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF BUSINESS PROFITS, BUSINESS INTERRUPTION, EXPENSES ARISING OUT OF THIRD PARTY CLAIMS, INCONVENIENCE, OR ANY OTHER LOSS), WHETHER OR NOT CAUSED BY OR RESULTING FROM BREACH OF CONTRACT, NEGLIGENCE, OR OTHER WRONGFUL ACT OR OMISSION, EVEN IF IT HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. INSTAPROTEK DOES NOT AUTHORIZE ANY PERSON, ENTITY OR FACILITY TO CREATE FOR IT ANY OTHER DEVICE PROTECTION OBLIGATION OR LIABILITY IN CONNECTION WITH THIS PRODUCT. SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED DEVICE PROTECTION LASTS, SO THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU. IN ADDITION, SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATIONS OR EXCLUSIONS MAY NOT APPLY TO YOU. THIS LIMITED DEVICE PROTECTION GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS THAT VARY FROM STATE TO STATE.
PLEASE NOTE: OUR SERVICE CENTER SHALL HAVE NO RESPONSIBILITY WHATSOEVER REGARDING ANY DATA THAT IS CONTAINED ON THE ELIGIBLE DEVICE.
INSTAPROTEK RESERVE THE RIGHT TO MODIFY THE PROCESSES, PROCEDURES, PARAMETERS, OR OTHER TERMS OF THE PROGRAM, OR TERMINATE THE PROGRAM ENTIRELY, AT ANY TIME, WITHOUT PRIOR NOTICE TO YOU. IF INSTAPROTEK TERMINATE THE PROGRAM, INSTAPROTEK MAY AT ITS OWN SOLE OPTION: (I) CONTINUE TO HONOR VALID REGISTRATIONS THAT ARE MADE WITHIN THE APPLICABLE REGISTRATION PERIOD PRIOR TO THE EFFECT DATE OF TERMINATION OF THE PROGRAM; OR (II) PROVIDE YOU WITH REASONABLE COMPENSATION (AS DETERMINED BY INSTAPROTEK IN ITS SOLE DISCRETION)